AUTH REFERENCE

Sign Back Into Your Lobby

Your pkvip sign-in takes one step: the mobile number or email on your account, then the short code we send. Once it clears, we return you to the...

Mobile number or emailOne-time code checkSaved device shortcutLobby restored on entry
pkvip Sign Back Into Your Lobby

What Happens When You Log In

Your sign-in sits at the centre of everything you do on pkvip. Enter the mobile number you registered with, or the email address tied to your account, and we send a short code to confirm it is really you. Once that clears, the lobby rebuilds where you left it, with your saved JazzCash, Easypaisa, SadaPay or Raast details ready. Familiar devices stay

signed in, while a new one always asks for a fresh code before it opens.

Accepted Payment Context On pkvip

Money moves through the rails you already use in Pakistan. JazzCash and Easypaisa handle most wallet transfers, SadaPay and Raast cover bank-side moves, and each one...

JazzCash

Wallet transfers through JazzCash usually land in your pkvip balance within minutes once you confirm the request in the app. Cash-outs go back to the same wallet number you registered, which keeps the trail easy to follow.

Easypaisa

Easypaisa works the same way for mobile account holders. You approve the transfer on your handset, we credit the balance, and withdrawals return to the Easypaisa number tied to your profile rather than a new one.

SadaPay

SadaPay suits you if your salary or spending sits in that account. Transfers are pushed from the SadaPay app, and the reference number we show after checkout lets you match the entry against your own statement.

Raast

Raast moves money bank to bank on the national instant rail, so you can pay from most Pakistani accounts without a wallet in between. First-time use needs a matching account name, which we check before release.

ACCOUNT HELP

Getting Back Into Your Account

If a sign-in stalls, the quickest fixes are the simplest. Check the code went to the number on your profile, wait out...

In-app chat Open chat from the sign-in screen and an...
Email assistance If you cannot receive codes at all, email...
Call-back request For locked accounts, request a call-back from the...
HOW WE OPERATE

Sign-In Practices We Follow

Everything around your login follows a fixed routine. Codes are generated per session, never reused, and expire quickly. Your device list is visible on the profile, so anything unfamiliar can be removed...

One-time codes

Codes are single-use and short-lived, so an old message on your phone cannot be reused later. Requesting a new one cancels the previous code automatically, which keeps stale messages harmless.

Device history

Your profile lists the phones and computers that have signed in, with the last date each one was used. Anything you do not recognise can be removed in a single tap.

Session control

Sessions end automatically after a set period of inactivity, and you can close every open session from your profile if you have signed in on a shared computer.

Support hours

Chat and email cover sign-in problems every day, with longer overnight cover at weekends. Call-backs are offered for locked profiles where a code cannot be delivered to your handset.

Language support

Pages and support replies are written in English, with Urdu-speaking agents available on chat so you can explain an issue in the language you use at home, every day.

Profile matching

Your name, date of birth and mobile number must match what your wallet or bank holds. We check that before any transfer clears, which protects your balance from being moved elsewhere.

SAME EVERYWHERE

One Sign-In Across Your Devices

The login flow does not change between phones, laptops and tablets. Fields sit in the same order, codes arrive the same way, and the lobby opens on the page you left. Here...

01

Mobile browser

On a phone browser the sign-in fits one screen: number field, code field, and a remember-me switch. Turning that switch on keeps you signed in for a set window.

02

Desktop browser

The desktop view adds a full keyboard flow, so you can paste a code straight from your email or SMS. Session length behaves the same as mobile, with the same automatic close on inactivity.

03

Home screen shortcut

Adding pkvip to your home screen opens the sign-in directly, with your number pre-filled if you saved it. Nothing else changes about verification; the code step still runs every time.

04

Tablet layout

Tablets use the desktop arrangement stretched across the wider screen, which suits splitting a code from a second app. Both orientations work, and the keyboard never covers the fields you need.

05

Slow connections

On patchy mobile data the page loads its fields first and requests the code after, so a weak signal does not lose what you typed. Retrying is safe; repeated attempts do not lock the profile.

06

Return visits

Come back a day or a month later and the flow is identical: same fields, same code step, same lobby position. We do not move buttons between sessions, which keeps muscle memory useful.

07

Forgotten details

If you cannot recall the number you registered with, the email address on the profile is accepted instead. Whichever one matches, you reach the same lobby with the same saved settings.

INSIDE YOUR ACCOUNT

What Your Account Area Shows You

Once you are signed in, the account strip keeps what you check most within reach. Balance, open sessions, saved recipients for cash-outs and your chosen language sit on...

Balance panel Your available balance opens the account area and updates as...
Session strip A small strip names the device you are on and...
Saved recipients Wallet and bank numbers you have used before are stored...
Language toggle Switch the interface between English and Urdu whenever you like...
Quick returns The lobby remembers the last room you opened, whether that...
Activity trail Every sign-in, session close and transfer appears in a dated...

Login Questions We Hear Often

Either the mobile number you registered or the email address on your profile. Both reach the same account, and the same short code arrives whichever one you choose to enter.

Most often the number has an SMS delay on a weak signal. Wait for the resend timer, request a fresh code, and check that your handset is not blocking unknown senders.

Yes. Mark the device as familiar and your session stays open for a set window, so you are not entering a code every time you open the app or the browser tab.

Try the email address attached to the account instead. If neither works, chat support can confirm the profile with you after a short verification, then update the contact details on file.

No. Your saved JazzCash, Easypaisa, SadaPay or Raast entries belong to the account, not the session, so they are waiting after every login on every device you have approved.

Open the session strip in your account area, find the device and close it. Any code still pending for that device stops working immediately, and you can sign in again fresh from a phone you hold.